Verzendbeleid
Shipping Policy (EU Dropshipping Store)
1. General Information
We operate a dropshipping model, meaning products are shipped directly from our suppliers and/or fulfillment partners. This allows us to offer a wide range of products and competitive pricing.
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2. Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
Once your order has been processed, it is forwarded to our supplier for shipment.
During peak periods (sales, holidays), processing times may extend slightly.
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3. Delivery Times
Estimated delivery times depend on your location and supplier warehouse:
- European Union: 5–12 business days
- United Kingdom: 5–10 business days
- International orders: 7–20 business days
But someproducts take more time for shipping that depends on supplierwarehouse
Delivery times are estimates and may vary due to customs, carrier delays, or supplier logistics.
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4. Shipping Costs
Shipping costs are calculated at checkout and depend on destination, product type, and supplier location.
We may offer free shipping promotions, which will be clearly indicated on our website.
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5. Tracking Information
Once your order has been shipped, you will receive a confirmation email containing tracking details (when available).
Tracking updates may take 2–5 business days to appear in the carrier system.
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6. Multiple Shipments
As we work with multiple suppliers and warehouses, your order may be shipped in separate packages. Each shipment will have its own tracking number.
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7. Customs, VAT & Import Charges
For orders shipped within the European Union, VAT is included where applicable under EU regulations (OSS/IOSS system where used).
For international shipments (outside the EU), additional customs duties, import taxes, or handling fees may apply depending on the destination country. These charges are the responsibility of the customer.
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8. Delays
Delays may occur due to factors outside our control, including:
- Customs clearance procedures
- Carrier delays
- Weather conditions
- High seasonal demand
We appreciate your understanding in such cases.
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9. Incorrect Address
It is the customer’s responsibility to provide a correct and complete shipping address.
We are not responsible for orders delivered to incorrect or incomplete addresses provided at checkout.
If you notice an error, contact us immediately at [Ashokkainth90@gmail.com].
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10. Lost, Stolen, or Missing Packages
If a package is marked as delivered but not received, please contact the carrier first.
We are not liable for lost or stolen packages confirmed as delivered by the carrier, but we will assist you where possible.
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11. Right of Withdrawal (EU Consumers)
In accordance with EU consumer protection law, customers generally have the right to withdraw from their purchase within 14 days of receiving the product, subject to exceptions (e.g., customized or hygiene-sensitive items where applicable).
Please refer to our Returns Policy for full details.
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12. Contact Information
For questions regarding shipping or your order, please contact us:
Email: [Ashokkainth90@gmail.com]
Support Hours: Monday–Friday, 09:00–17:00 (CET)
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